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Code of Professional Conduct

CHAPTER III

ADVISING CLIENTS


RULE

(a) The lawyer must be both honest and candid when advising clients.
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(b) A lawyer must use reasonable efforts to ensure that the client comprehends the lawyer's advice and recommendations.

Commentary

Scope of Advice
1. The lawyer's duty to the client who seeks legal advice is to give the client a competent opinion based on sufficient knowledge of the relevant facts, an adequate consideration of the applicable law and the lawyer's own experience and expertise. The advice must be open and undisguised, clearly disclosing what the lawyer honestly thinks about the merits and probable results.
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2. The lawyer should clearly indicate the facts, circumstances and assumptions upon which the lawyer's opinion is based, particularly where the circumstances do not justify an exhaustive investigation with resultant expense to the client. However, unless the client instructs otherwise, the lawyer should investigate the matter in sufficient detail to be able to express an opinion rather than merely make comments with many qualifications.

3. The lawyer should be wary of bold and confident assurances to the client, especially when the lawyer's employment may depend upon advising in a particular way.
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4. Whenever it becomes apparent that the client has misunderstood or misconceived what is really involved, the lawyer should explain as well as advise, so that the client is informed of the true position and fairly advised about the real issues or questions involved.
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Special Needs Clients
5. Legal advice must be understood and appreciated by clients in order to be of value. A lawyer's duty to ensure understanding will vary according to the client's individual attributes. It is necessary to be more painstaking with an unsophisticated client or one who lacks education, experience, financial acumen or intelligence. A lawyer should also take into account client characteristics such as age, temperament, cultural background, facility with the language and mental and physical health, and should adjust the manner, thoroughness and complexity of communications accordingly. Note that if a clientappears to lack capacity, commentary 6 may apply.

Incapacity
6. When a client is unable to provide proper instructions in a matter due to incapacity:

(a) the lawyer must make reasonable efforts to cause the appointment of a legal representative for the client; and
(b) pending such appointment, the lawyer must continue to act in the best interests of the client to the extent that instructions are implied or as otherwise permitted by law.

Whether a client is able to make reasonable judgments respecting the client's affairs is a legal issue rather than an ethical one. However, it may be proper in some circumstances to accept instructions from a minor or from a client who appears or has been adjudged to lack capacity in certain matters. Conversely, one who does not appear to lack capacity initially may be found, as a matter progresses, to be unable to provide proper instructions to counsel.

In most circumstances a lawyer who believes a client to be incapable of giving instructions must decline to act. If this inability develops during an ongoing matter, the lawyer must use reasonable efforts to have a legal representative appointed. What is reasonable depends on all relevant circumstances, including the importance and urgency of the matter on which instructions are required. If a significant right or remedy of the client is in jeopardy and family members are uncooperative in the appointment, the lawyer's role must be more active.

Pending the appointment, the lawyer should preserve and protect the client's position and interests to the extent possible while avoiding steps that would normally require an exercise of judgment and provision of instructions by the client. However, it may be proper to take certain actions on the basis of implied instructions, such as filing a statement of claim on a client's behalf when a limitation period is about to expire. Implied instructions also include a waiver of confidentiality as reasonably necessary to implement and complete the appointment process.

If a legal representative is not appointed after all reasonable efforts have been made, the lawyer must withdraw from the representation.

Giving Independent Advice
7. Where the lawyer is asked to provide independent advice or independent representation to another lawyer's client in a situation where a conflict exists, the provision of such advice or representation is an undertaking to be taken seriously. It involves a duty to the client for whom the independent advice or representation is provided that is the same as in any other lawyer and client relationship and ordinarily extends to the nature and result of the transaction. While the normal obligation of independent counsel is to ensure the voluntariness of a transaction and the client's understanding of it, factors such as the relationship between the parties, an apparent inequality of bargaining position or an agreement that appears heavily weighted in favour of one party may require the lawyer to make further inquiries.

Second Opinion
8. If the client so desires, the lawyer should assist in obtaining a second opinion.

Advice on Non-legal matters
9. In addition to opinions on legal questions, the lawyer may be asked for or expected to give advice on non-legal matters such as the business, policy or social implications involved in a question, or the course the client should choose. In many instances the lawyer's experience will be such that the lawyer's views on non-legal matters will be of real benefit to the client. The lawyer who advises on such matters should, where and to the extent necessary, point out the lawyer's lack of experience or other qualification in the particular field and should clearly distinguish legal advice from such other advice.
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Errors and Omissions
10. The duty to give honest and candid advice requires the lawyer to inform the client promptly of the facts, but without admitting liability, upon discovering that an error or omission has occurred in a matter for which the lawyer was engaged and that is or may be damaging to the client and cannot readily be rectified. When so informing the client the lawyer should be careful not to prejudice any rights of indemnity that either of them may have under any insurance, client's protection or indemnity plan, or otherwise. At the same time the lawyer should recommend that the client obtain legal advice elsewhere about any rights the client may have arising from such error or omission and whether it is appropriate for the lawyer to continue to act in the matter. The lawyer should also give prompt notice of any potential claim to the lawyer's insurer and any other indemnitor so that any protection from that source will not be prejudiced and, unless the client objects, should assist and co-operate with the insurer or other indemnitor to the extent necessary to enable any claim that is made to be dealt with promptly. If the lawyer is not so indemnified, or to the extent that the indemnity may not fully cover the claim, the lawyer should expeditiously deal with any claim that may be made and must not, under any circumstances, take unfair advantage that might defeat or impair the client's claim. In cases where liability is clear and the insurer or other indemnitor is prepared to pay its portion of the claim, the lawyer is under a duty to arrange for payment of the balance.6

Compromise or Settlement
11. The lawyer should advise and encourage the client to compromise or settle a dispute whenever possible on a reasonable basis and should discourage the client from commencing or continuing useless legal proceedings.7

Dishonesty or Fraud by Client
12. When advising the client the lawyer must never knowingly assist in or encourage any dishonesty, fraud, crime, or illegal conduct, or instruct the client on how to violate the law and avoid punishment. The lawyer should be on guard against becoming the tool or dupe of an unscrupulous client or of persons associated with such a client.8

Test Cases
13. A bona fide test case is not necessarily precluded by the preceding paragraph and, so long as no injury to the person or violence is involved, the lawyer may properly advise and represent a client who, in good faith and on reasonable grounds, desires to challenge or test a law and this can most effectively be done by means of a technical breach giving rise to a test case.9 In all such situations the lawyer should ensure that the client appreciates the consequences of bringing a test case.

Threatening Criminal Proceedings
14. Apart altogether from the substantive law on the subject, it is improper for the lawyer to advise, threaten or bring a criminal or quasi-criminal prosecution in order to secure some civil advantage for the client, or to advise, seek or procure the withdrawal of a prosecution in consideration of the payment of money, or transfer of property to, or for the benefit of the client.10

NOTES

1. Cf. CBA-COD 3; CBA 3(1); Que. 3.01.01; IBA A-10; Orkin at pp. 78-79.

2. The lawyer should not remain silent when it is plain that his client is rushing into an "unwise, not to say disastrous adventure", per Lord Danckwerts in Neushal v. Mellish & Harkavy (1967) 111 Sol. Jo. 399 (C.A.).

3. Cf. CBA 3(1) and Eaton, "Practising Ethics" (1966) 9 Can. B.J. 349.

4. For cases illustrating the extent to which a lawyer should investigate and verify facts and premises before advising see, e.g., those collected in 43 E. & E.D. (Repl.) at pp. 97-115.

5. Summarized from Johnstone & Hopkins, Lawyers and Their Work (1967), Bobbs-Merrill, Indianapolis, pp. 78-81. The lawyer's advice is usually largely based on the lawyer's conception of relevant legal doctrine and its bearing on the particular factual situation at hand. Anticipated reactions of courts, probative value of evidence, the desires and resources of clients, and alternative courses of action are likely to have been considered and referred to. The lawyer may indicate a preference and argue persuasively, or pose available alternatives in neutral terms. The lawyer makes the law and legal processes meaningful to clients; the lawyer explains legal doctrine and practices and their implications; the lawyer interprets both doctrine and impact. Often legal and non-legal issues are intertwined. Much turns on whether the client wants a servant, a critic, a sounding board, a neutral evaluator of ideas, reassurance, authority to strengthen his hand .... The real problem may be one, not of role conflict, but of role definition. The lawyer may spot problems of which the client is unaware and call them to his attention.

6. See Bastedo, "A Note on Lawyers' Malpractice" (1970) 7 Osg. Hall L.J. 311.

7. Cf. CBA 3(3) and Orkin at pp. 95-97. N.B. C-3: "The lawyer has a duty to discourage a client from commencing useless litigation; but the lawyer is not the judge of his client's case and if there is a reasonable prospect of success the lawyer is justified in proceeding to trial. To avoid needless expense it is the lawyer's duty to investigate and evaluate the proofs or evidence upon which the client relies before the institution of proceedings. Similarly, when possible the lawyer must encourage the client to compromise or settle the dispute."
"[The litigation process] operates to bring about a voluntary settlement of a large proportion of disputes ... This fact of voluntary settlement is an essential feature of the judicial system", Jackett, C.J.-F.C.C., The Federal Court of Canada, A Manual of Practise (1971) at pp. 41-42.

8. Cf. CBA 3(5) "... the great trust of the lawyer is to be performed within and not without the bounds of the law." See also ABA DR 7-102(A).
Any complicity such as abetting, counselling or being an accessory to a crime or fraud is obviously precluded.
Cf. ABA ECs 7-3 and 7-5: "Where the bounds of law are uncertain ... the two roles [of advocate and adviser] are essentially different. In asserting a position on behalf of his client, an advocate for the most part deals with past conduct and must take the facts as he finds them. By contrast, a lawyer serving as adviser primarily assists his client in determining the course of future conduct and relationships .... A lawyer should never encourage or aid his client to commit criminal acts or counsel his client on how to violate the law and avoid punishment ..." (Emphasis added).
"The arms which [the lawyer] wields are to be the arms of the warrior and not of the assassin. It is his duty to accomplish the interests of his clients per fas, but not per nefas", per Cockburn, L.C.J. in a speech in 1864 quoted as being derived from Quintilian in Rogers, "The Ethics of Advocacy" (1899) 15 L.Q.R. 259 at 270-71. Applied to a solicitor in a "very clear case where the solicitor has been guilty of misconduct" and is "floundering in a quagmire of ignorance and moral obliquity" (he having, pending trial of an action and in anticipation of an adverse outcome, advised his client to dispose of its property and, after verdict, taking an assignment of part of that property). Centre Star v. Rossland Miners Union (1904-05) 11 B.C.R. 194 at 202-03 (B.C. Full Ct.).

9. For example, to challenge the jurisdiction for or the applicability of a shop-closing by-law or a licensing measure, or to determine the rights of a class or group having some common interest.

10. See article, "Criminal Law May Not Be Used to Collect Civil Debts" (1968) Vol. 2, No. 4 Law Soc. U.C. Gaz. 36; and cf. B.C. E-5; Alta 41; ABA DR 7-105(A).

(Amended: Chapter III, Special Term Convocation, December 3, 2001)

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